The front desk staff were very professional, knowledgeable, and helpful. It was very nice that they let us check in a little early, which made our short stay at Shanghai much more pleasant. The location of this place is excellent, near many food places and hongqiao airport.
Ching
September 2024
It was a really good time in Hyatt! We are family of 3: 2 adults and 1 kids 5yo. We stayed for 2 weeks and it was absolutely right decision. Breakfast was excellent, because in previous trip to China we had difficulties with European food, but this time everything was perfect . Our son usually had for breakfast potato, chicken, eggs, orange give and so on, it was really easy to organ the breakfast for kid. The room was completely comfortable: blackout curtains , king size bed with 2 types of pillows, air conditioning was good , moreover the bathroom size was comfortable. Additionally this hotel has the fast way to the subway station, even you don’t need to go on the street, the way is underground, it was absolutely convenient during a rainy season. Location is pretty good, a lot of restaurants and shops is near. Moreover this hotel has a pool, we used one time, everything was good. Special thanks to hotel management, everyone was kind and helpful!
Daria
Julai 2024
Fantastic location, very clean hotel, very helpful staff. Very nice fitness center. A beautiful place. Near public transportation, near the International airport, and near very nice tourist attractions. Will definitely come back.
Ibrahim
Oktober 2024
The hotel is high level from many points of view. I want to underline that the staff is very professional and always ready to support the hotel guests. They all speak very good english too that is not so common in chinese hotels. A super special thanks to Brian the concierge. He is very professional and always available to support and help the hotel guests for every needs and any request.
Maurizio
April 2024
*English speaking staff *Comfort *Cleanness *Breakfast *Location is good for travellers to other towns in China as Hongqiao Train station is within walking distance (500m). If you dont have a big suitcase I recommend you to walk passing through flyover because reaching out to the main entrance of the Terminal by taxi may take you 20-25 mins in rush hours
Mehmet
Jun 2024
The breakfasts were incredible and catered for any preference. The rooms were cozy and comfortable. The beds and bedding were amazing and made the stay that much more decadent. The location of the hotel is very convenient as the railway is not far and we were even able to comfortably walk to the conference center.
Jessica
Mac 2024
I liked the property because it was centrally located, making it easy to access major attractions. The room was spacious, clean, and offered a beautiful view. The hotel had excellent amenities. Additionally, the staff were incredibly friendly and attentive, which made my stay very comfortable. The on-site restaurant served delicious food with a wide variety of options. Overall, the property provided a luxurious and pleasant experience that exceeded my expectations. It is also very near to HongQiao station.
Esmail
Julai 2024
Both front desk and Concierge were extreamely helpful. I especially appreciate a young concierge Mr. Du who went extra miles to get taxi for me to go to the train station when I departed from hotel.
Wdchen2000
Februari 2024
Concierge staff, very helpful. help in Booking taxis and location on Map with Chinese writing card. In China can’t rely on Google translate. We have had several sample parcels collextion and concierge handled it very efficiently. With a smile. Breakfast had fair options for vegetarians, Tthough suggest to place labels with marking if foods contain Eggs, Meat, nuts to help choose. Location was 10 min drive to NECC expo centre. 20-25 min walk as hard to find taxi in NECC expo days. Close to shopping mall with several restaurants options. Overall good location.
Chetan
Julai 2023
The breakfasts were incredible and catered for any preference. The rooms were cozy and comfortable. The beds and bedding were amazing and made the stay that much more decadent. The location of the hotel is very convenient as the railway is not far and we were even able to comfortably walk to the conference center.
Jessica
Mac 2024